At Smart Land Banking, we strive to offer a transparent and trustworthy experience for land booking. We understand that booking a plot is a significant decision, and we aim to ensure fairness in any refund or cancellation requests.

1. Booking Confirmation

Once you complete a land booking through our platform and receive a confirmation, your selected plot is reserved. This booking may be subject to verification of payment and other relevant documentation.

2. Cancellation Policy

• Bookings can be cancelled within 7 days of confirmation, provided the land has not been allocated or documentation initiated.
• To initiate a cancellation, please contact our support team via email or phone with your booking ID and reason for cancellation.

3. Refund Eligibility

• If a booking is cancelled within the allowed period, and meets the eligibility criteria, a refund will be processed after deducting applicable service or processing fees.
• Refunds are not applicable if land allocation or transfer documentation has already commenced.
• Refund requests made after 7 days of booking will not be entertained unless there are exceptional circumstances.

4. Refund Process

Once a refund request is approved, the amount will be credited back to your original payment method within 7–14 working days. Processing time may vary based on your bank or payment provider.

5. Dispute Resolution

If you have a concern or dispute regarding a booking or refund, we encourage you to first contact our support team. We are committed to resolving issues fairly and promptly.

6. Contact Us

For any questions related to returns or refunds, you can reach us at:

Email: support@smartlandbanking.com
Phone: +91-XXXXXXXXXX

By using our platform and services, you agree to this Return & Refund Policy. This policy is subject to change without notice, and we recommend reviewing it periodically.